CASE STUDY

How RPM Transformed Workplace Health and Safety with AI

Industry Healthcare
Service Machine Learning

About the Client

Response Plus Medical Logo

Response Plus Medical (RPM) is the UAE's largest private provider of emergency medical services. Since 2010, RPM has grown rapidly across the Middle East, North Africa, and South Asia, supporting major industries like oil, gas, and construction.

With over 500 clinics, 350+ ambulances, and a team of 2,000+ healthcare professionals, RPM plays a crucial role in keeping communities safe and healthy. One of its key divisions, OccuMed, specializes in occupational health, conducting over 500 medical evaluations daily for sectors like oil and gas, construction, and food services.

The Challenge

What RPM Needed to Solve

RPM needed a smart, secure, and efficient solution to handle the complexity and volume of medical documents. The company wanted to:

  • Improve workplace safety

    Quickly identify health risks among workers

  • Speed up medical screening

    Without compromising quality

  • Reduce operational costs

    Avoid penalties from inaccurate health reports

  • Support environmental sustainability

    Reduce paper usage and save trees

  • Ensure data privacy compliance

    Meet Abu Dhabi's healthcare data privacy laws

The Solution

AMAN.AI

Intelligent Medical Document Analysis

A cutting-edge AI system designed specifically for medical document analysis and health data screening.

Smarter Health Screenings

AMAN.AI automatically reviewed workers' medical reports — from hearing and vision tests to chest X-rays — identifying any health issues quickly and accurately.

Faster, Error-Free Reporting

Instead of manually going through hundreds of files, doctors received AI-generated insights that were clear, reliable, and compliant with medical standards.

Environmental Impact

By digitizing the entire process, RPM reduced its reliance on paper dramatically, helping save over 150 trees every year and pushing forward its 2030 "Go Green" vision.

Lower Costs and Better Efficiency

With AI automating repetitive tasks, RPM lowered its per-report costs, reassigned staff to more productive roles, and improved overall customer satisfaction.

Rock-Solid Data Privacy

AMAN.AI was built to comply with Abu Dhabi Healthcare Information and Cyber Security (ADHICS) standards with encrypted and securely stored patient data.

The Technology

Behind the Scenes

AMAN.AI leverages cutting-edge technology to deliver accurate, efficient, and secure medical document analysis.

Advanced AI Extraction

AMAN.AI could read even handwritten notes and low-quality scans, using self-hosted AI models that kept all data private.

Intelligent Anomaly Detection

Instead of just flagging anything unusual, the AI understood medical context — highlighting only real health risks that mattered for worker safety.

Self-Improving System

It handled new types of reports without needing retraining, making it flexible and future-proof.

The Impact

Results Achieved

Thanks to AMAN.AI, RPM achieved significant improvements across multiple areas:

Boosted Productivity

A major boost in doctor productivity

Faster Clearances

Faster medical clearances for thousands of workers

Reduced Risks

Reduced risks of accidents at workplaces

Cost Savings

Cost savings on medical operations

Stronger ESG Profile

A stronger ESG profile by promoting sustainability

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